Return & Refund Policy

Last updated: 16 September 2025

At Silvrin.com, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Returns

You may request a return within 10 days of receiving your order.
To be eligible for a return:
- The item must be unused, in the same condition as you received it, and in its original packaging.
- A valid proof of purchase (invoice or order confirmation) is required.
Certain items (e.g., perishable goods, customized products, digital downloads, or clearance items) may not be eligible for return.

2. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within [7 business days].
Shipping fees (if any) are non-refundable.
Partial refunds may be granted for items not returned in their original condition or returned after the 10-day return period.

3. Exchanges

We only replace items if they are defective or damaged.
If you need an exchange for the same item, please contact us at contact@silvrin.com with order details and photos of the issue.

4. Return Shipping

Customers are responsible for paying return shipping costs.
If the return is due to our error (e.g., wrong or defective item), we will cover the return shipping costs.
We recommend using a trackable shipping service for returns.

5. Late or Missing Refunds

If you haven’t received a refund yet:

First, check your bank account.
Then, contact your credit card company or bank, as it may take some time for your refund to be officially posted.
If you have done all of this and still have not received your refund, please contact us at contact@silvrin.com.

6. Contact Us

For any questions regarding returns or refunds, please reach out to us:

📧 Email: contact@silvrin.com
🌐 Website: www.silvrin.com